Knowledge-Management Tools

Technology Map Contents

April 2008

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Technology Map Detailed Contents

Importance of the Technology

The Technology in Brief

• Conceptual Hierarchy: Relationships between Data, Information, Knowledge, and Wisdom
• Further Characteristics of Knowledge
  • Tacit versus Explicit Knowledge
  • Explicit Knowledge in Use
• Knowledge-Management Tools and Practices
  • Advantages
  • Disadvantages
• Software Tools for Knowledge Management
  • Enterprise-Content Management
  • Corporate Portals
  • Web-Conferencing Services
  • Wikis
  • Blogs
  • Corporate Instant Messaging
  • Electronic Presence
  • Computer-Mediated Social Networks
  • Resource Discovery
• Personal-Knowledge Management
• Stories and Knowledge Management

Commercial Development Parameters

• Demand Factors
• General Constraints
  • Dynamic Tension between Privacy and Knowledge Bases
  • Cultural, Social, and Psychological Constraints
  • Human Factors in Design and Deployment of Knowledge-Management Systems
• Synergistic Technologies
  • Communities of Practice
  • Broadband Wireless Networks
  • Operating Systems
  • Middleware
  • Database Technology
  • Human-Computer Interfaces
  • Metadata
  • Knowledge Objects
  • RDF and XML
  • Speech Recognition and Data Mining
  • Synergies between Knowledge Management and eLearning
• Competing Technologies
  • Office Layouts
  • Physical Spaces versus Virtual Places
• Required Resources
• Regulatory Factors

Areas to Monitor

• Virtual Organizations
• Life Blogging
• Bandwidth and Ethernet Architectures
• LAN Bandwidth Restrictions
• Quantification of Returns
• Standards
• The Semantic Web
  • The Players and Their Goals
  • Enabling Components
  • Challenges
  • Synergies between the Semantic Web and Knowledge Management in Life Sciences
• Tools to Model Organizations
• Software-Development Tools
• Training and Consulting Services
• Web Services: Knowledge-Management Tools for Rent
• Knowledge-Harvesting Software
• Developments in Resource Discovery
• Security
• Tools for Content–Life-Cycle Management and Classification
• Mobile Knowledge Management

Implications of Commercialization

• Digitization and Online Availability of Information and Knowledge
• A Crucial Need for Collaboration
• A Need for Broad-Scale Resource Discovery
• A Dearth of Integration Tools

Opportunities

• Applications
  • Enterprise-Content Management
  • Enterprise-Resource Discovery and Search
  • Enterprise Portals
  • Web Conferencing
  • Online Project Work Spaces
  • Wikis and Blogs
  • Social Networking
  • Community Management
  • Intelligence Systems
• Business Models
  • Value Chain for an Enterprise Portal
  • Value Chain for a Hosted Enterprise Wiki

Players

Updates

Viewpoints Features

Abbreviations