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In this issue. . .

   * The Little Shop on the Web
   * The Battle for Home-Entertainment Dollars
   * Name, Rank, and Biometric
   * Better Service through eLearning
   * DVD: The New VCR? 
   * A Higher Profile for Human Resources
   * Sour Grapes about Genetically Modified Foods
   * Lukewarm Early Reception for Differential GPS
   * Internet from Space
   * The Incredible Shrinking Transistor
   * Macromolecular Drugs


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(Full text of SRIC-BI publications is available to sponsoring 
clients only.  To find out if your company is a sponsor, please 
visit http://www.sric-bi.com/info.shtml.)
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The Little Shop on the Web

Before the mall, neighborhood shopkeepers remembered
customers' names and slipped candy to the local kids. Some
Web-based businesses hope to restore the personal touch to
retail relationships with sophisticated data-analysis and
customization software. (E-Merchandising and
Personalization)
http://www.sric-bi.com/DF/oldMFsummaries/eMerchToC.shtml


The Battle for Home-Entertainment Dollars

Digital television, broadband to the home, digital cinema,
DVD-video recorders, advanced video-game consoles, and a
smorgasbord of other new-media offerings are vying for a
place in consumers' living rooms and investors' budgets.
What are the near- and midterm prospects for these entertainment
offerings? (Market Prospects 2000)
http://www.sric-bi.com/DF/oldMFsummaries/MktProspectsToC.shtml


Name, Rank, and Biometric

No disguise can alter a person's retinal measurement, iris,
or facial shape. Biometric technologies that read such
unique features can bar unauthorized people from entering
secure facilities or allow banks to verify customers'
identity. In our next teleconference, Brock Hinzmann,
B-I-C's technology navigator, will look at the science of
biometrics and its real-world possibilities.


Better Service through eLearning

Too many customers wait on hold in call-center purgatory,
and too many companies have to delay product launches while
their sales reps come up to speed on the new offerings.
Through eLearning, customer-focused workers can learn
anytime, anywhere-often in midtask when the new knowledge is 
most useful. (eLearning for a Customer Focus)
http://www.sric-bi.com/BIP/Bulletin/B283.shtml#2263


DVD: The New VCR?

DVD-video players are spreading like wildfire. Will DVD
replace the ubiquitous videocassette recorder, or will
consumers spread their affections among a range of players
and recorders, including hard disks for home recording?
(DVD-Video Recorders for the Home)
http://www.sric-bi.com/DF/oldMFsummaries/DVDRecToC.shtml


A Higher Profile for Human Resources

Today's HR administrator will be tomorrow's strategic
partner, welcome in line managers' offices as well as in the
executive suite. Automation and outsourcing will play a
large role in this transition, freeing HR staffs from 60% to
70% of their administrative tasks. (Delivering HR Services:
Automation and Outsourcing Strategies)
http://www.sric-bi.com/BIP/Bulletin/B283.shtml#2264


Sour Grapes about Genetically Modified Foods

Public fury about "Frankenfoods" has taken many companies by
surprise. In the future, producers of genetically modified
foods-not to forget the overall biotechnology industry-will
need to take consumers and the public as seriously as they
take their financial investors. (Genetically Modified Foods:
The Seeds of Public Discontent)
http://www.sric-bi.com/BIP/Bulletin/B283.shtml#2265


Lukewarm Early Reception for Differential GPS

Though differential GPS offers submeter precision in
pinpointing locations, consumers are not clamoring for the
technology in their cars. Nonetheless, the impending
launches of several systems could bring DGPS to
agricultural, geodesic, and marine applications. 
(Differential GPS: Market Realities Slow Commercial Deployment) 
http://www.sric-bi.com/BIP/Bulletin/B283.shtml#2266


Internet from Space

Earthbound fixed and wireless technology won't be able to
provide high-speed connections for all the consumers and
businesses wanting to go online. Will providers of broadband
services from space be able to overcome their current
technical difficulties and help fill the demand for Internet
access? (Space-Based Broadband Internet Services)
http://www.sric-bi.com/BIP/Bulletin/B283.shtml#2267


The Incredible Shrinking Transistor

Bell Laboratory has devised a new vertical CMOS transistor
structure that could continue to boost performance in
several more generations of electronic devices. Thereafter,
the future may belong to ballistic nanotransistors, which
are four times smaller than today's transistors. (April
Advanced Silicon Microelectronics/ULSI Viewpoints)
http://www.sric-bi.com/Explorer/ULSI.shtml


Macromolecular Drugs

Patients who require multiple injections of drugs such as
the anticoagulant heparin may soon be able to swallow the
drug in liquid form. Combining a drug molecule with carrier
molecules can smooth the passage of the drug across the
cell membrane. (April Biomaterials Viewpoints)
http://www.sric-bi.com/Explorer/BM.shtml


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Copyright 2000 by SRI Consulting Business Intelligenc.